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Forgot Password

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If you forgot your password for Decision Lens, you can change it by following the step-by-step instructions which appear below.

  1. Click the Forgot Password? link on the login screen.
  2. Enter your e-mail address and click Submit. You should receive an automated e-mail at your e-mail address within a few minutes.
  3. Access your e-mail account and open the e-mail from administrator@decisionlens.com.
  4. Click on the Reset Password button within the e-mail.
  5. Enter your new password twice.
  6. Click Submit. If the change was successful, you should see a message on the screen indicating that your password has been reset. You should also receive an e-mail confirming the change.

After completing the steps above, you can log into the system using your new password.

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